afaf Legal Notice

We at afaf operate an online gaming and sportsbook platform available only in jurisdictions where such services are lawful under local regulation. This legal notice sets out the conditions of our service availability, your eligibility to use afaf, your responsibilities regarding local law compliance, and how to contact us regarding legal or regulatory inquiries.

Our services are not available globally. We do not offer our services in jurisdictions where online wagering, sports betting, or live-dealer casino gaming is prohibited by law. You are responsible for verifying that access to and use of afaf comply with the laws of your own jurisdiction before creating an account or depositing funds.

If you are unsure whether afaf is available and lawful in your location, do not attempt to register. We monitor account locations and may close accounts found to be accessing from restricted jurisdictions.

Service Availability and Jurisdiction Restrictions

We operate afaf in compliance with the legal frameworks of the jurisdictions where our service is available. We do not operate in regions where national, regional, or local law prohibits online gaming, online sports betting, or live-dealer casino services. Our service area is defined by applicable law in each potential jurisdiction—we do not unilaterally declare service availability in any country or region.

When you register an account on afaf, you confirm that you are accessing from a location where our services are lawful. We verify this through account registration data, payment method location, device IP address, and ongoing compliance monitoring. If we determine that you are accessing afaf from a restricted jurisdiction, we reserve the right to close your account, suspend withdrawals, and forfeit any remaining balance in accordance with our Terms of Use

We do not advertise or market afaf in jurisdictions where our services are prohibited. Our marketing materials, affiliate partnerships, and promotional communications are directed only at audiences in lawful-access regions. We do not use targeting methods designed to reach users in restricted jurisdictions.

We do not hold a gaming license in any specific country

afaf operates under its regulatory framework. We do not claim to be licensed in Indonesia, Singapore, Malaysia, or any other country. Users are responsible for verifying local law before accessing our platform.

Your Responsibility for Local Law Compliance

By using afaf, you confirm that:

  • You are in a jurisdiction where online gaming and sports betting are lawful.
  • You have verified this compliance independently or through local legal counsel.
  • You understand the laws of your jurisdiction regarding online wagering and accept full responsibility for your compliance.
  • You will not use afaf in violation of local law.

afaf is not responsible if you use our platform in violation of local law. If you are subject to legal action or penalty due to accessing afaf from a restricted jurisdiction, we will not defend you, indemnify you, or provide legal assistance. You assume all legal risk associated with accessing our platform from any location.

If your local jurisdiction's laws change and online gaming or sports betting becomes prohibited, you must cease using afaf immediately. Continued access after prohibition becomes law is your responsibility and your legal violation, not ours. We may not be aware of every jurisdictional change immediately, so it is your duty to stay informed about your local regulations.

Data, Privacy, and Compliance

We maintain data protection practices aligned with privacy regulations applicable in our service jurisdictions. We encrypt personal and financial information, verify account holders through KYC (Know Your Customer) procedures, and maintain audit trails for all transactions. Our complete data-handling practices are outlined in our Privacy Policy

We comply with anti-money-laundering (AML) and counter-terrorism financing (CTF) obligations by verifying account holder identity, monitoring transaction patterns, and reporting suspicious activity to relevant authorities where required by law. If your account triggers our AML/CTF protocols, we may freeze your account pending investigation. We will notify you via registered email if this occurs.

We also comply with tax reporting obligations in jurisdictions where we operate. Depending on your location and account activity, we may be required to report your account information or transaction history to tax authorities. You are responsible for reporting your afaf winnings and losses to your local tax authority. We do not provide tax advice, and you should consult a tax professional regarding your tax obligations.

Key legal commitments on afaf

  • We operate only in jurisdictions where online gaming and sports betting are lawful.
  • You are solely responsible for verifying local law compliance before using afaf.
  • We enforce KYC, AML, and tax-reporting obligations where required.
  • We do not provide legal or tax advice.
  • We reserve the right to close accounts accessing from restricted jurisdictions.

Account Eligibility and Registration

To open an account on afaf, you must meet these eligibility criteria:

  1. You must be in a jurisdiction where afaf services are lawful.
  2. You must be of legal age to gamble in your jurisdiction (age requirements vary by location).
  3. You must provide truthful and accurate registration information.
  4. You must not have a previous account on afaf (duplicate accounts are prohibited).
  5. You must not be subject to legal or regulatory restrictions that prohibit your participation.

If you knowingly register in violation of these eligibility criteria, we may close your account, forfeit your balance, and report the violation to appropriate authorities. False identity claims, age misrepresentation, or duplicate-account creation are grounds for immediate account termination without refund.

Payment Methods and Currency

We support multiple Indonesian payment methods including QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking, local payment, online payment, e-wallet virtual accounts. These methods are available to account holders in supported jurisdictions. We do not accept payments from restricted regions, and we monitor payment sources for compliance with our service restrictions.

All account balances on afaf are denominated in Indonesian Rupiah (IDR). Currency conversion (if applicable to your location) is your responsibility. We do not handle currency exchange; your payment provider manages any conversion from your local currency to IDR.

Dispute Resolution and Contact Information

If you have a legal inquiry, regulatory question, or dispute regarding afaf, contact our support team with "Legal Inquiry" in the subject line. You can reach us through:

  • In-app chat: Open your account menu and select Help.
  • Email: Send inquiries to our support address.
  • Phone: Call our support line during business hours.

For regulatory compliance questions, you may contact our compliance team directly. Provide your player ID, account details, and a clear description of your concern. We will respond within 5 business days (excluding holidays like Idul Fitri and Idul Adha).

If you believe afaf is operating in violation of law or your local regulations, you may report your concern to your local gaming regulator, consumer protection authority, or law enforcement. We cooperate with legitimate regulatory inquiries and provide account information when legally required to do so by authorities in jurisdictions where we operate.

Limitation of Liability

We at afaf provide our platform "as is" without warranties of any kind. We are not liable for damages arising from your use of afaf in violation of local law, your failure to comply with these legal notices, or any legal consequences you may face due to accessing our platform from a restricted jurisdiction.

We are not liable for any losses, penalties, legal fees, or other damages you incur as a result of violating your local jurisdiction's laws. You assume all legal risk associated with your access to and use of afaf.

Final Statement on Jurisdiction and Compliance

afaf operates only where local law permits. We do not operate in or target jurisdictions where online gaming or sports betting is prohibited. If you access afaf from a restricted location, you are violating that jurisdiction's law. We will close your account if we discover this violation, and we accept no responsibility for any legal consequences you face.

By using afaf, you confirm that you have read, understood, and agree to comply with this legal notice, our Terms of Useand our Privacy PolicyYou acknowledge that you are solely responsible for verifying local law compliance and that you accept all legal risk associated with your access to our platform.

If you have further questions about afaf's legal status in your jurisdiction, consult local legal counsel. We cannot provide legal advice, and our support team can only clarify our platform's policies and procedures, not local law.